Refund policy

Returns & Refunds

We accept returns within 30 days of delivery.

Items must be unused, in original condition, and in their original packaging unless defective or damaged.

Defective or incorrect items:
If you receive a defective or incorrect product, please contact us within 7 days. 
We will provide a replacement or refund and cover return shipping costs.

Non-defective returns:
Buyer is responsible for return shipping unless otherwise agreed.

Refunds:
Refunds are processed within 3–5 business days after the item is received and inspected.
Refunds will be issued to the original payment method used at checkout.

We do not charge restocking fees.

To initiate a return:
Contact us at sales@sunnytoner.com or call (978) 412-9502.

Returns will be sent to:
SunnyToner | Operated by MBI International, Inc.
4 Wilder Drive • Ste 7
Plaistow, NH 03865
United States

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